SUPPORT

Can I trust this website?

Of course. Our store is based on shopify,paypal payment and      . All business and your payment info. are under their protection

What payment method is approved?

Paypal is the recommend one as Paypal's Protection are for both you and us. 

I would like to know more details about Shipping?

All issue about shipping are listed  https://gramcanvas.com/pages/shipping

Can I change or cancel my order?

If your order is fulfilled or on the way to delivery, sorry to say that it can not be changed or cancelled, as we can not take it back at that time. Anyway, please contact us at support@gramcanvas.com immediately. Will meet your request as our best.

My order is damaged when i receive it?

All orders are packed well and get approved by our inspection. But for international delivery, delivery damage happens sometimes.But do not worry. You just need to take some photos on damaged part and tell us which part/panels need be replaced. We will send a replacement at our earliest.

I received my parcel, but it is not my order?

Really sorry about it. You just need to take photos for the item your received and the label outside the package. We will send your order again for free, and you can keep the wrong one. 

For more question, please contact at support@gramcanvas.com

Any message/request/help from you is our top goal to reach